Good to know
Questions, answered
Everything about ordering, delivery, payments and activation. Can't find it? Our support team is on standby 24/7.
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Ordering & delivery
How do I receive my game key?
Instantly by email. The moment your card payment is confirmed, your key is sent straight to the inbox you checked out with.
How fast is delivery?
Usually within seconds. If you don't see it right away, check your spam or promotions folder — and our team can re-send it any time.
Do you ship anything physical?
No — everything is 100% digital. There's nothing to wait for in the post; your code arrives by email.
Payments & security
How can I pay?
With your credit or debit card through our secure checkout.
Is my payment secure?
Yes. Checkout is encrypted and PCI-compliant, so your card details are protected end to end.
Activation & platforms
How do I activate my key?
Step-by-step activation instructions are listed on each product page, specific to the platform — Steam (PC), PlayStation, Xbox or Nintendo. Follow them and you're playing in minutes.
Which platforms do you support?
PC (Steam), PlayStation, Xbox and Nintendo.
Refunds & returns
Can I get a refund?
Because keys are digital and delivered instantly, an order can't be returned once the code has been revealed. If something isn't right, contact our team and we'll sort it — see our return policy for the full details.
My code didn't work — what now?
Get in touch with your order number and we'll check it right away. If there's a genuine fault we'll replace the code or refund you.
How long does a refund take?
Once approved, refunds go back to your original card, usually within a few business days depending on your bank.
Your account
Do I need an account to buy?
No — you can check out as a guest. Creating an account just lets you track orders and re-download your codes whenever you need them.
Where do I find my past orders and codes?
Sign in to your account — every order and its codes are saved there to view or re-download any time.
How do I sign in or register?
Use the account link in the header. Registration only takes a moment and is handled securely from the account page.
Keys, guarantee & support
Are the keys genuine?
Always. Every key is genuine and ready to redeem.
What if my code doesn't work?
It's rare, but if you hit a snag, contact our support team any time and we'll get it sorted — fast.
Do I need an account?
You can register or sign in from your account to track orders and re-download your codes. It only takes a moment.